Freedom Home Care receives Home Care Pulse Certified – Trusted Provider distinctionBack to Blog Home
Mankato, MN – Freedom Home Care, LLC today announced that it has received the Certified – Trusted Provider distinction from Home Care Pulse. This distinction illustrates Freedom Home Care’s commitment to client satisfaction.
“We want to commend Freedom Home Care for receiving the Certified – Trusted Provider distinction,” says Aaron Marcum. “Home Care Pulse awards this distinction to providers who are actively gathering feedback from their clients each month and using that feedback to improve the quality of care they provide. By choosing a Certified – Trusted Provider to care for their loved ones, families can be reassured that their provider is dedicated to quality in home care.”
Certified – Trusted Providers have contracted with Home Care Pulse to gather and report feedback from their clients by conducting live random phone interviews with a percentage of their clients each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback, without outside influence. Clients rate their provider’s services in areas such as timeliness of caregivers, services being provided as promised, compassion of caregivers and overall quality of care. Clients are also given the opportunity to provide feedback for their provider.
“Providing the best possible care for our clients is a top priority for us,” said Chris Mihm, Owner and Administrator for Freedom Home Care. “We also strive to be the most sought after place of employment for caregivers and so getting the frequent feedback about our client and caregiver satisfaction from Home Care Pulse was a must for our business.”
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize Freedom Home Care as a Certified – Trusted Provider, and we applaud their commitment to client satisfaction.”
Home Care Pulse is the industry’s leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry’s top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards. To find out more about the Home Care Pulse Certification, please visit www.BestofHomeCare.com.
To learn more about Freedom Home Care, LLC visit www.freedomhomecarellc.com or call 507.387.HOME (4663).
About Freedom Home Care, LLC:
As a locally owned business, Freedom Home Care, LLC strives to help aging adults stay independent in their homes for as long as possible with the peace of mind that quality one-on-one care will be provided by a team of compassionate, well-trained and reliable in-home caregivers, nurses and office staff.