Updated: April 17, 2025

 

This document describes how Freedom Home Care, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information, as well as the terms and conditions governing your use of our website and services. By using our website, you agree to the practices described herein. If you do not agree, please do not use our website or provide personal information.

 

1. Information We Collect

We collect personal information you voluntarily provide, including your name, contact details, health-related service needs, and communication preferences. We may also collect technical data such as browser type, IP address, and device information through cookies and similar technologies.

2. How We Use Your Information

Your information is used to:

  • Coordinate and deliver care services
  • Respond to inquiries
  • Send appointment reminders or service updates
  • Improve our services and website
  • Comply with legal obligations

 

3. SMS, MMS, and Text Message Terms of Service

By opting into text messaging, you agree to receive messages from Freedom Home Care, LLC related to:

  • Appointment scheduling and reminders
  • Service updates or billing notifications

Message frequency may vary. Standard message and data rates may apply based on your mobile carrier. You can opt out at any time by replying “STOP” and get help by replying “HELP”.

**Important:** SMS opt-in data and phone numbers are never shared with third parties or affiliate companies for marketing purposes.

 

4. Sharing of Information

We do not sell or rent your information. It may be shared with:

  • Authorized employees and contractors
  • Service providers for operational support
  • Regulatory or legal bodies if required by law

Text messaging opt-in data is never shared with third parties for marketing/promotional use.

5. Cookies and Web Tracking

We use encryption and security protocols to protect your data. Access is restricted to authorized personnel only.

6. Data Security

We use encryption and security protocols to protect your data. Access is restricted to authorized personnel only.

7. Website Use Terms

By using our website, you agree not to engage in unlawful or harmful activities. You may not copy, distribute, or exploit any content without written permission from Freedom Home Care, LLC.

8. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. Review their policies before use.

 

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors.

 

10. Opt-Out and Your Rights

You may:

  • Request access or updates to your information
  • Opt out of communications
  • Request data deletion (subject to legal requirements)

 

11. Changes to This Document

We may revise this policy and terms of service periodically. Changes will be posted with a new effective date.

12. Contact Us

Freedom Home Care, LLC

Phone: (507) 387-4663

Website: www.freedomhomecarellc.com